You’re here because you want to learn whether you qualify for fresh food deliveries through your health coverage. You’re in the right place.

This guide walks through the full process — from checking eligibility to receiving your first delivery — so you know exactly what to expect.

✅ What you’ll find on this page

📋 Information to prepare before starting
🔍 How the eligibility process works
📦 What happens after plan confirmation
🚚 When your first delivery may arrive

Step 1: Keep your health plan information ready

Before beginning the review process, it may help to have the following available:

Information Where to find it
Health plan name Insurance member card
Member ID number Insurance card or online portal
ZIP code Current home address
Date of birth Identity confirmation

A Social Security number is generally not needed during the initial review process. The system follows privacy standards and does not affect your current coverage.

Step 2: Review eligibility on the official site

Eligibility checks are completed directly through the official Pyx Health platform. The system reviews whether your health plan participates and whether food support benefits are available.

⚠️ ImportantThe review is completely free and does not create any obligation. If you prefer assistance by phone, you can contact 1-855-499-4777 (TTY: 711), Monday through Friday, from 8AM–8PM.

Step 3: Confirm your delivery location

If your plan qualifies, you can confirm or update the address where deliveries should be sent.

The delivery address does not necessarily have to match the address listed on your health coverage information.

If service is not yet available in your area, you may have the option to receive updates when it becomes available.

Step 4: Download the app (optional)

The free Pyx Health app, available for iOS and Android, can provide additional tools and resources:

  • Find nearby doctors and pharmacies
  • Request transportation assistance
  • Locate community food resources
  • Access wellness and mental health resources
  • Connect with health coordinators
  • Explore nutrition tips and recipes

Step 5: Receive your first delivery

Stage Estimated Time
Eligibility review Immediate
Plan confirmation 1–3 business days
First scheduled delivery 7–14 days
Future deliveries Monthly

Member experiences

“Managing family responsibilities made everyday life difficult. Accessing additional resources made a meaningful difference.”
— Program Member
“I appreciated having someone available to guide me and explain my options.”
— Program Member

Access the official portal

Review your eligibility directly through the official Pyx Health website. The process is free, secure, and generally takes only a few minutes.

  • No cost or commitment
  • No impact on current health coverage
  • Live phone assistance available
  • Deliveries available for eligible members
ACCESS OFFICIAL PORTAL